Terms of service

Terms of Service

Welcome to BYEL. By accessing our website or purchasing from us, you agree to the following terms.

Products & Information

We aim to provide accurate product descriptions, images, pricing, and information. Product appearance and packaging may occasionally vary.

Our products are intended for general wellness purposes and are not intended to diagnose, treat, cure, or prevent any medical condition. Please seek professional healthcare advice where appropriate.

Orders & Payments

All orders are subject to availability and acceptance. Prices are displayed in Australian Dollars (AUD) unless otherwise stated.

We reserve the right to cancel or refuse an order where there has been a pricing error, suspected fraud, or other reasonable issue.

Shipping

Shipping times are estimates and may vary due to circumstances outside our control. Please ensure your delivery information is correct before placing your order.

Returns & Refunds

Returns and refunds are handled according to our 30-Day Returns & Refunds Policy. Nothing in these terms limits your rights under Australian Consumer Law.

Website Use

You may use our website for personal, lawful purposes only. BYEL's branding, images, content, designs, and other intellectual property may not be copied or used without permission.

Limitation of Liability

To the extent permitted by law, BYEL is not responsible for indirect or consequential loss arising from the use of our website or products. Nothing in these terms excludes rights or remedies that cannot legally be excluded under Australian law.

Changes to These Terms

We may update these Terms of Service from time to time. The latest version will always be available on our website.

Contact Us

Questions about these terms? We're happy to help.

BYEL Customer Care
support@byel.com.au

Last updated: August 2026